Professional Overview

With 4 years of experience as a Jualongjin massage therapist and previous experience as a ground staff flight attendant at a well-known airline. Skilled techniques, excellent service attitude, good communication skills and customer service awareness. Able to provide clients with professional Jualongjin massage services and personalized health care plans.

Work Experience

June 2020 - Present

Provide professional Jualongjin massage services to help clients relieve muscle tension and fatigue.
Develop personalized massage plans based on clients' needs and physical conditions.
Maintain a good service attitude to ensure customer satisfaction.
Learn and apply the latest massage techniques to improve service quality.

January 2016 - May 2020

Provide ground services, assisting passengers with check-in procedures and baggage check-in.
Resolve problems encountered by passengers at the airport and provide quality customer service.
Maintain airport order to ensure smooth flight takeoffs and landings.
Conduct security checks and handle emergencies to ensure passenger safety.

Education

Aviation Services and Management
Shanghai Civil Aviation College
September 2013 - June 2016

Professional Skills

Proficient in Jualongjin techniques and related massage techniques.
Possess good customer service skills and communication abilities.
Able to provide personalized massage services according to client needs.
Understand the standards and procedures of the aviation service industry.
Skilled at creating a comfortable massage environment to enhance customer experience.

Training and Certifications

Jualongjin Technique Training - Shanghai Traditional Chinese Medicine Massage Training Center
Traditional Chinese Medicine Massage Therapist Certification - National Vocational Qualification Certification
Customer Service Skills Training - Shanghai Vocational Skills Training Center
Aviation Service Skills Training - Air China Training Center

Self-Evaluation

I love the massage and service industry, pay attention to every service detail, and always aim for customer satisfaction. With 4 years of Jualongjin massage experience and a background as an airline ground staff flight attendant, I have skilled techniques and a good service attitude, and can provide clients with high-quality massage services. I hope to continue improving myself in a new work environment and bring health and relaxation to more clients.